Edispuut Meeting Delft

Description:
Date: Monday, November 13, 2006
Location: Delft University of Technology, Jaffallaan 5, room a1.210
Presenters: Harry Bouwman, Chintan Amrit, Rafael Gonzalez
Full program:
12:30 - 13:30 lunch and walk-in
13:30 - 14:20 Presentation by Harry Bouwman
Title: Reconsidering Research in e-Services: Innovation and Design
14:20 - 14:40 short break
14:40 - 15:30 Presentation by Chintan Amrit
Title: Socio-Technical Structure Clashes in Software Development
Abstract:
Software development is rarely an individual effort and generally involves teams of developers collaborating together in order to generate good reliable code. We can analyze the social networks of the developers to locate collaboration problems. Further, there exists technical dependencies in the software code; these dependencies arise from components, which inevitably use services from other components, creating a call graph. The different ways of assigning the design, development and testing of these software modules to people cause various socio-technical structure clashes (STSCs). The aim of this research is to effectively recognize and monitor these STSCs related to software development. We are in the process of developing a metamodel that helps us in representing these STSCs and implementing a tool based on it.
15:30 – 15:45 short break
15:45 - 16:35 Presentation given by Rafael Gonzalez
Title: Coordination in critical incident management systems
Abstract:
This proposal describes a research project to tackle the challenges that exist in current critical incident managements systems, especially around coordination issues. Since coordination is crucial for critical incident management, information and communication technologies (ICT) can help make it more effective and efficient; nonetheless, dealing with ill-defined processes, ad hoc improvisation, preferences on face-to-face contact or basic technologies (phone, radio), among others, creates a gap between the potential that ICT may have for supporting coordination in critical incident management and the actual improvement achieved. Flexible workflow management systems, network-centric computing, emergent coordination with software agents or coordination patterns may offer the means by which to achieve this improvement, but harnessing these technologies along with existing systems and associated social and cultural dimensions is not easy. The objective of this research is to design a framework (concepts, models, rules, methods and guidelines) for improving effectiveness and efficiency of coordination in Critical Incident Management Systems (CIMS).
16:35 - 17:00 Open questions, administrative issues
17:00 – 24:00 Drinks and dinner in the historic city of Delft